Frequently Asked Questions

KillerBot is a fully managed AI personal assistant that lives where you already are — in your browser and on Telegram. It handles research, email management, scheduling, document processing, and more. Every customer gets their own completely isolated instance with enterprise-grade security.

Sign up with your email or Google account — no credit card required. You'll get 5,000 credits to explore the full KillerBot experience including web chat, Telegram integration, Gmail/Calendar access, and document processing. When your trial credits run out, you can upgrade to a paid plan or purchase a credit pack.

KillerBot Essential ($49/mo) gives you 25K credits with smart model routing, web chat, Telegram, Gmail/Calendar integration, documents, and custom personality. KillerBot Max ($149/mo) includes everything in Essential plus 100K credits, priority model routing, advanced automations, professional skills (Sales, Marketing, PM, Support, Productivity), and priority support.

KillerBot uses smart model routing to automatically select the best AI model for each task. This includes leading models from OpenAI, Anthropic, and Google. The Essential plan uses smart routing, while the Max plan gets priority access to the most powerful models available.

Yes, absolutely. You can cancel your subscription at any time from your dashboard. When you cancel, you'll retain access to your plan until the end of the current billing period. There are no long-term contracts or cancellation fees.

KillerBot currently supports Web Chat (your private browser-based interface) and Telegram. We're actively working on adding WhatsApp and Signal support — stay tuned for updates. You can use multiple channels simultaneously with the same assistant.

Absolutely. Every customer gets a completely isolated AI instance — your data never touches another customer's environment. We use enterprise-grade encryption for data at rest and in transit. Most importantly, we never use your conversations or data to train AI models. Your data is yours alone.

When you run out of credits, your assistant will let you know. You can purchase credit packs (starting at $10 for 5K credits) to top up instantly, or upgrade to a higher plan for more monthly credits. Purchased credit packs never expire.

Yes. You can upgrade at any time and the change takes effect immediately — you'll be prorated for the remainder of your billing cycle. To downgrade, the change will take effect at the start of your next billing period so you don't lose any features mid-cycle.

We offer a 7-day money-back guarantee on all paid plans. If you're not satisfied within the first 7 days, contact us at hello@killr.bot and we'll process a full refund. After 7 days, we don't offer refunds for the current billing period, but you can cancel anytime to prevent future charges.

Every KillerBot customer gets a completely isolated instance — separate runtime, separate storage, separate encryption keys. Your data never shares infrastructure with other users. It's full tenant isolation, not just database-level separation.

No, never. Your conversations, files, and personal data are never used to train, fine-tune, or improve any AI models. We also ensure our upstream AI providers (OpenAI, Anthropic, Google) do not train on your data through their API terms.

We maintain a documented incident response plan. In the event of a breach, affected customers are notified within 72 hours with full transparency on scope and impact. You can report vulnerabilities to security@killr.bot.

All API keys, tokens, and secrets are encrypted at rest using AES-256 and never logged or exposed in plaintext. Secrets are injected at runtime into your isolated instance and are never accessible to other customers or our own staff.

We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. All backups are encrypted, and encryption keys are managed per-tenant so that no single key compromise can affect multiple customers.

Yes. You can request a full data export at any time, and we support complete account deletion that permanently removes all your data, conversations, files, and configuration from our systems within 30 days.

KillerBot targets 99.9% uptime for all paid plans. Your isolated instance runs on redundant infrastructure with automated failover. We publish real-time status at status.killr.bot.

All skills and plugins go through a security review before being made available. They run in sandboxed environments with limited permissions, and each skill explicitly declares what data it can access. We audit skill behavior regularly.